1. Final Sale Policy

We aim to offer high-quality pieces at accessible pricing through limited releases. To maintain this model,
all sales are final.

We do not accept returns, refunds, or exchanges for change of mind or incorrect size selection.

2. Sizing & Selection

Please review the Size Guide before purchasing. Due to limited inventory, size or color changes cannot be made once an order is placed.

3. Damaged or Incorrect Items

We take quality seriously. If your item arrives damaged, defective, or incorrect, we’ll make it right.

Report window — Email orderbasicplain@gmail.com within 7 days of delivery.

Requirements — Include order number and clear photos of the issue.

Resolution — Replacement provided if available. If not, a refund will be issued.

4. Shipping & Lost Packages

Address accuracy — We are not responsible for orders shipped to incorrect addresses provided at checkout.

Delivered status — Once a parcel is marked delivered by the carrier, responsibility transfers to the courier. Please ensure a secure delivery location.

5. Cancellations

Orders cannot be cancelled or modified once processed. Please review all details carefully before checkout.